Ouroboros Therapeutic Arts
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Massage & Bodywork FAQ's

Before You Arrive

If you have never experienced professional massage, myofascial release, lymphatic drainage, or energy or sound healing before, you may have some questions about what to expect or what you should do to prepare beforehand.  Below are some suggestions for preparing yourself for bodywork, what you can expect from us as licensed healthcare professionals, and general aftercare advice.

What to Wear

Wear clothes that you are comfortable in for before and after your session. 
  • For Myofascial Release and Manual Lymphatic Drainage, it is recommended that men wear underwear and/or gym shorts for treatment, and women wear a sports bra and gym shorts or a two-piece bathing suit.  Please do not apply lotion or moisturizer before an MFR or MLD session.
  • Swedish and Therapeutic Massage sessions are performed best when done on bare skin, but we always recommend you disrobe to your comfort level so that you can have the best experience possible. 
  • Energy and Sound Healing sessions are done with the client fully clothed.
  • Public sound baths are performed in the classroom, with attendees laying on yoga mats.  Warm clothes are recommended, as public sound bath sessions are an hour in length and you may get chilly.  Yoga mats, blankets, and buckwheat pillows are provided, but you are welcome to bring your own if you prefer.

Hydration

Staying hydrated is important for overall health, and it is especially important after getting body work done.  Please make sure to stay properly hydrated before and after your session, particularly if you are coming in for lymphatic drainage.

Sobriety

As performing massage and body work on anyone who is under the influence is highly frowned upon and not recommended by health professionals, we respectfully request that you remain sober for our session.  If you are visibly intoxicated when you arrive, your appointment will be canceled and you will be liable for the full cost of the treatment that was to be provided.

Professionalism

As Licensed Massage Therapists, you can expect that we will be clean, courteous and professional in appearance and behavior.  As our client, we hope and expect that you will treat us with the same courtesy.  Any illicit or sexually suggestive remarks or advances will result in immediate termination of the session.  You will be responsible for the full fee for the scheduled appointment and will not be able to re-book any further sessions with Ouroboros Therapeutic Arts in the future.  In the case of solicitation, the authorities will be notified as will our professional colleagues.

Scope of Practice

While the benefits of massage and bodywork include relaxation, therapeutic, recovery, and medical purposes, please note that it is not within our scope of practice to diagnose illnesses and/or ailments, or mental health concerns.  Myofascial release, massage therapy, and energy and sound healing sessions are not substitutes for medical care or therapy.
If you believe you are suffering from a physical or mental ailment, please contact your primary doctor or mental health professional.  If you do not have a mental health counselor, we recommend Demire Coffin-Williams, LMHC, of Holistic Wellness and Recovery. Please visit his website for more information.

Aftercare

Each session will be different, so aftercare suggestions may vary from session to session.  Generally, we recommend healthy movement that feels good for your body, drinking plenty of water to maintain hydration levels, and making sure you're getting proper rest.  For personalized suggestions, speak to your therapist after your appointment has been completed.

Accepted Forms of Payment

  • Cash
  • Check
  • Major Credit Cards
  • HSA/FSA
  • Venmo
  • PayPal

Illness Prevention Policy

To help prevent the spread of illness, especially during the cold and flu seasons, and to help keep both your therapist and other clients healthy, we respectfully ask that you please reschedule your appointment if you have any symptoms of illness, including but not limited to:
  • Flu or flu-like symptoms
  • Stomach upset
  • Persistent cough or sneezing
  • Fever
  • Respiratory distress, chest discomfort
  • Unexplained body aches
  • Sore throat
  • Fatigue and/or weakness
Please contact us as soon as possible to reschedule or cancel your session.

Cancellation and No-Show Policies

Cancellation Policy - If you can no longer make your scheduled appointment, it is your responsibility to inform us ahead of time. Cancellations are to be made no less than 24 hours in advance of the scheduled appointment. You will not be charged when canceling no less than 24 hours ahead of time.
Late Cancellation Policy - If you cancel your appointment less than 24 hours before your scheduled time, you are responsible for paying a late cancellation fee of 50% of your originally scheduled service.
No-Show Policy - For any appointment that results in a no-call/no-show, you are responsible for paying for the full cost of the scheduled appointment. You will be considered a no-call/show if you do not arrive within 10 minutes after the start time of your appointment with no communication that you are running late.
​Rescheduling Policy - If you need to reschedule your session, please do so more than 24 hours in advance by using our online portal or by contacting us directly. Chronic rescheduling will result in cancellation of the appointment, with future appointments needing to be scheduled with us directly and a 50% non-refundable deposit for services requested.
Exceptions - Exceptions to the above for such things as illness, weather and emergencies will be given on a case-by-case basis.

By scheduling a session with Ouroboros Therapeutic Arts, you agree to all terms listed above.

Services

Myofascial Release
Manual Lymphatic Drainage
Massage Therapy
Energy & Sound Healing

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Contact
8695 Sheridan Drive, Buffalo, NY 14221 • (716) 396-0060
© Ouroboros Therapeutic Arts 2019-2024.
ALL RIGHTS RESERVED.

  • Home
  • BODYWORK
    • MYOFASCIAL RELEASE
    • LYMPHATIC DRAINAGE
    • MASSAGE THERAPY
    • ENERGY & SOUND HEALING
    • ADD-ONS & UPGRADES
  • PRICING
  • EVENTS
    • UPCOMING EVENTS
    • PAST EVENTS
  • ABOUT
    • MISSION & VALUES
    • MEET THE TEAM
    • FAQS & POLICIES
    • CONTACT
  • News